FREQUENTLY ASKED QUESTIONS
We've summarised below the most popular questions and answers.
Can I pick up my order?
Our shipping office is located Townsville North Queensland. You are welcome to pick up your order. Please place and complete your order online. Please send us an email with your preference to collect and we will send you an email once your order is ready to be picked up.
Do you have a store I can visit?
Healthy Little Eaters can be purchased in various stores across Australia. Please refer to our store locator on our website for more details.
How much is shipping
Standard shipping for 1 game is $7.50 Australia wide
Standard shipping for 2 games is $10.95 Australia wide
For orders of 3 or more games it is a flat rate of $15 Australia wide
Do you ship internationally
Yes we do and fee’s will be calculated when you purchase the game.
We do have a warehouse in the United Kingdom that we can ship from for cheaper international rates. If you are interested in purchasing internationally, please send us an email and we will direct you to our UK website.
What forms of payment do you accept?
I would like to become a Wholesaler
Healthy Little Eaters has blossomed in the last 5 years! The game is now in multiple countries throughout the world and loved by parents and educators.
It’s our passion for our products and the health of children that bring us so much success, and when we partner with people and businesses who share and match our passion, we watch them succeed too!
Do you have an affiliate program?
Yes we do! We love to work with people who align with our brand. You can learn more about it here.
ABOUT THE GAME
What age is the game recommended for?
The Healthy Little Eaters game is recommended for ages 2-10. The game is designed visually to appeal to young children, however, the information on the game is suitable for EVERYONE! Do you know what your pancreas does? 😊
How many playing cards come in 1 pack?
There are 24 playing cards in the Healthy Little Eaters set. This also includes a giant floor puzzle.
What is the size of the cards?
The quality of the playing cards are an attribute to their success. They are jumbo size and very durable. Please see our product page on the website for all of the dimensions and more information.
POSTAGE AND DELIVERY
Has my order been sent yet?
Once your order has left Healthy Little Eaters HQ you will receive a notification with tracking information to the email address you provided on your order.
How do I track my order?
Once we have completed your order you will receive an email with a tracking number. We use either Australia Post or Sendle courier service.
How long will it take to receive my order?
Most orders are processed and dispatched within 1-3 business days after your order has been placed. Deliveries take 2-7 working days for delivery, however, orders to remote areas may take longer.
Digital downloads are available to be instantly downloaded from your account page once you complete checkout.
I made a mistake with my delivery details. Can I change them?
Please urgently contact our customer service team, use the contact form on our website to send your enquiry.